Shipping policy
Order Processing Times
Orders are processed within 1–2 business days after payment is received. Processing times may be extended during peak seasons or high order volumes. You will be notified if there is a significant delay with your online gift basket delivery.
Where We Ship
We currently ship within the continental United States only. We also ship to Hawaii and P.O. Boxes via USPS. We do not ship to Alaska, U.S. territories, U.S. Islands, or international destinations at this time. Our gift basket delivery US service ensures reliable shipping across supported locations.
Shipping Times
You can select your preferred shipping speed at checkout when you shop for gift basket with delivery.
- Standard Shipping: 2–7 business days
- Fast Express Shipping: 1–3 business days
All orders ship from California. Please note that we are not responsible for delays caused by the shipping carrier.
Shipping Costs
For all orders a flat rate applies:
- Standard Shipping: $8.95 per order
- Express Shipping: $29.65 per order
Shipping rates are automatically calculated and applied at checkout. We also occasionally offer gift basket free shipping promotions and gift basket on sale with free shipping during special events.
Order Changes & Cancellations
Once your order is placed, we cannot guarantee changes or cancellations, but we will do our best to accommodate requests if your order has not yet shipped. This applies to all order gift basket for home delivery purchases.
Lost or Damaged Orders
If your package is lost in transit or arrives damaged, we're here to help. If our team confirms that a package was lost during transit, we will reship your order. For damaged deliveries, please reach out within 5 business days of delivery and include:
- Photos of the damage
- Your order number
- A brief description of the issue
For assistance with order changes, cancellations, lost packages, or damaged items, please Contact us . Our team will be happy to assist you with any gift basket shop inquiries.
Returns
For information on returns, please see our Refund Policy. Shipping costs are non-refundable.